:root {
    --primary-color: #4a6fa5;
    --secondary-color: #ff7e5f;
    --confirm-color: #28a745;
    --neutral-color: #6c757d;
    --light-color: #f8f9fa;
    --dark-color: #343a40;
    --info-color: #17a2b8;
    --warning-color: #ffc107;
    --danger-color: #dc3545;
}

* {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

body {
    font-family: 'Microsoft YaHei', sans-serif;
    background-color: #f0f2f5;
    color: #333;
    line-height: 1.6;
}

.container {
    max-width: 500px;
    margin: 20px auto;
    background-color: white;
    box-shadow: 0 5px 15px rgba(0,0,0,0.1);
    border-radius: 10px;
    overflow: hidden;
}

.header {
    background: linear-gradient(135deg, var(--primary-color), #6c8fc7);
    color: white;
    padding: 15px;
    text-align: center;
    font-size: 20px;
    font-weight: bold;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
}

.header i {
    font-size: 24px;
}

.banner {
    width: 100%;
    height: auto;
    display: block;
    object-fit: cover;
}

.benefits {
    padding: 15px;
    background-color: #f9f9f9;
    border-bottom: 1px solid #eee;
}

.benefit-item {
    display: flex;
    align-items: center;
    margin-bottom: 10px;
    padding: 8px 0;
}

.benefit-icon {
    font-size: 18px;
    margin-right: 10px;
    color: var(--primary-color);
}

/* 聊天区域样式 */
.chat-container {
    padding: 15px;
    background-color: #f5f5f5;
    min-height: 300px;
}

/* 消息整体布局 */
.message-wrapper {
    display: flex;
    margin-bottom: 15px;
    width: 100%;
}

/* 客服消息 - 左对齐 */
.message-wrapper.received {
    justify-content: flex-start;
}

/* 用户消息 - 右对齐 */
.message-wrapper.sent {
    justify-content: flex-end;
}

/* 头像样式 */
.avatar {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    object-fit: cover;
    align-self: flex-start;
}

/* 客服头像在左侧 */
.message-wrapper.received .avatar {
    order: 0;
    margin-right: 10px;
}

/* 用户头像在右侧 */
.message-wrapper.sent .avatar {
    order: 2;
    margin-left: 10px;
}

/* 消息内容容器 */
.message {
    max-width: calc(100% - 60px);
    display: flex;
    flex-direction: column;
}

/* 客服消息内容 */
.message-wrapper.received .message {
    order: 1;
    align-items: flex-start;
}

/* 用户消息内容 */
.message-wrapper.sent .message {
    order: 1;
    align-items: flex-end;
}

/* 消息气泡 */
.message-content {
    display: flex;
    flex-direction: column;
}

.message-text {
    padding: 10px 15px;
    border-radius: 18px;
    position: relative;
    word-wrap: break-word;
    max-width: 100%;
}

/* 客服消息气泡 */
.message-wrapper.received .message-text {
    background-color: white;
    border: 1px solid #e5e5ea;
    border-top-left-radius: 0;
}

/* 用户消息气泡 */
.message-wrapper.sent .message-text {
    background-color: var(--primary-color);
    color: white;
    border-top-right-radius: 0;
}

/* 消息时间 */
.message-time {
    font-size: 11px;
    color: #999;
    margin-top: 5px;
}

.message-wrapper.received .message-time {
    align-self: flex-start;
}

.message-wrapper.sent .message-time {
    align-self: flex-end;
}

/* 选项按钮 */
.options {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 15px;
    justify-content: flex-end;
}

.option-btn {
    border-radius: 5px;
    padding: 3px 15px;
    cursor: pointer;
    transition: all 0.3s;
    font-size: 19px;
    border: none;
    color: white;
    margin: 0 auto;
    text-align: center;
    width: 45%;
}

.confirm-btn {
    background-color: rgb(236,105,81);
}

.neutral-btn {
    background-color: rgb(236,105,81);
}

.option-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 3px 6px rgba(0,0,0,0.1);
    opacity: 0.9;
}

/* 底部区域样式 */
.consult-container {
    padding: 15px;
    text-align: center;
    background-color: #f5f5f5;
    border-top: 1px solid #eee;
}

.form-container {
    padding: 20px;
    background-color: white;
    border-top: 1px solid #eee;
}

/* 立即咨询按钮 */
.consult-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    width: 100%;
    padding: 14px;
    background: linear-gradient(135deg, var(--secondary-color), #ff9a8b);
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 16px;
    font-weight: bold;
    cursor: pointer;
    transition: all 0.3s;
    box-shadow: 0 3px 6px rgba(0,0,0,0.1);
    text-decoration: none;
}

.consult-btn:hover {
    background: linear-gradient(135deg, #e86a5a, #ff7e6b);
    transform: translateY(-2px);
    box-shadow: 0 5px 10px rgba(0,0,0,0.15);
    text-decoration: none;
}

.consult-btn:active {
    transform: translateY(0);
}

.consult-btn i {
    font-size: 18px;
}

/* 表单样式 */
.form-group {
    margin-bottom: 20px;
}

.form-group label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: var(--dark-color);
}

.form-group input[type="text"],
.form-group input[type="tel"] {
    width: 100%;
    padding: 12px 15px;
    border: 1px solid #ddd;
    border-radius: 8px;
    font-size: 16px;
    transition: border 0.3s;
}

.form-group input[type="text"]:focus,
.form-group input[type="tel"]:focus {
    border-color: var(--primary-color);
    outline: none;
    box-shadow: 0 0 0 3px rgba(74, 111, 165, 0.2);
}

.checkbox-group {
    display: flex;
    align-items: center;
}

.checkbox-group input {
    margin-right: 10px;
}

.checkbox-group label {
    margin-bottom: 0;
    font-weight: normal;
}

.checkbox-group a {
    color: var(--primary-color);
    text-decoration: none;
}

.checkbox-group a:hover {
    text-decoration: underline;
}

.submit-btn {
    width: 100%;
    padding: 14px;
    background: linear-gradient(135deg, var(--primary-color), #6c8fc7);
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 16px;
    font-weight: bold;
    cursor: pointer;
    transition: all 0.3s;
    box-shadow: 0 3px 6px rgba(0,0,0,0.1);
}

.submit-btn:hover {
    background: linear-gradient(135deg, #3a5a8a, #5a7db7);
    transform: translateY(-2px);
    box-shadow: 0 5px 10px rgba(0,0,0,0.15);
}

.submit-btn:active {
    transform: translateY(0);
}

/* 响应式设计 */
@media (max-width: 500px) {
    .container {
        border-radius: 0;
        max-width: 100%;
        margin: 0;
    }
}